Terms and Conditions

  • Quotes are valid for 30 days.

  • Subject to site inspection before commencement.

  • Any additional work outside the listed scope will be charged.

  • Work will only begin upon written approval.

  • Quotation excludes floor levelling or repairs unless stated.

  • Work completed per manufacturer’s specs.

  • AJF holds all insurances and complies with OH&S and QA systems.

  • Licensed contractor.

  • No furniture movement included.

  • Workmanship complies with ASA.

  • Payment for materials required before installation begins.

  • 10% deposit required (non-refundable).

  • Payment breakdown: 10% deposit, 60% materials & installation, 30% on completion.

  • BSB: 082-155 | Account: 87 506 2589

  • Contract issued upon written acceptance.

  • Payment terms outlined in contract.

  • Goods remain property of AJF until paid in full.

  • Certified BONA and ATFA contractor.

  • AJF – A J Flooring

  • T&Cs – Terms and Conditions

  • Additional Work – Anything outside the agreed scope

  • ATFA – Australian Timber Flooring Association

  • Site must be clear and ready with access, lighting, and no other trades.

  • Unsafe conditions may delay or suspend work.

  • Moisture changes or parking issues may impact schedule.

  • Photos of existing damages will be taken before work begins.

Installation & Sanding:

  • Moisture content may delay start.

  • Some dust, wall markings, or board colour variation may occur.

Fillings:

  • Nail holes and board ends filled.

  • Expansion gaps not filled due to natural movement.

 

 

Colouring & Coating:

  • Sample colours may vary due to lighting and timber.

  • 3 sealant coats standard unless stated otherwise.

  • Re-colouring will be charged separately.

Non-floor Areas:

  • Extra features like stairs or sills must be quoted and approved.

Drying & Curing:

  • Standard drying time is 24 hrs per coat, up to 4 days to cure fully.

  • Quotes valid for 30 days.

  • AJF may revise price before delivery for unforeseen cost changes.

  • Default terms: 10% deposit, progress payments if required.

  • GST added unless otherwise noted.

  • Full payment due on completion unless stated otherwise.

  • Overdue invoices sent to Marshall Freeman Collections.

  • 2.5% monthly interest charged on late payments.

  • $50 or 5% surcharge on invoices overdue by 30+ days.

  • AJF may suspend or cancel services if terms are breached.

Agreed Uncontrollable Variations

  • AJF not liable for damages caused by other trades or pets.

  • Direct sunlight and misuse (e.g. harsh chemicals) not covered.

  • External work is weather dependent.

  • Low-cost coatings may have visual imperfections.

  • Some odour and dust particles are unavoidable.

 

Variations

  • All variations must be in writing and agreed upon.

  • Recolouring or additional requests will be re-quoted.

 

Defect Liability Period

  • AJF will rectify agreed defects reported within 30 days.

  • Site visits for non-AJF-related issues may incur charges.

 

Statutory & Manufacturer Warranties

  • AJF complies with NSW statutory warranty laws.

  • Material warranties handled by the manufacturer, not AJF.

 

Declaration

By proceeding, the Buyer confirms:

  • Understanding of work process and expectations.

  • Responsibilities are clear.

  • They are available to inspect before final coating.

  • Acceptance of all outlined Terms & Conditions.

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