Terms & Conditions
Contact Information
📞 M: 0418 766 052 | T: 9873 6118
📧 E: sales@ajflooring.com.au
🌐 W: www.ajflooring.com.au
📍 10 Riley Ave, West Pennant Hills NSW 2125
ABN: 51 058 237 817
Estimate / Quote Terms
Quotes are valid for 30 days.
Subject to site inspection before commencement.
Any additional work outside the listed scope will be charged.
Work will only begin upon written approval.
Quotation excludes floor levelling or repairs unless stated.
Work completed per manufacturer’s specs.
AJF holds all insurances and complies with OH&S and QA systems.
Licensed contractor.
No furniture movement included.
Workmanship complies with ASA.
Payment for materials required before installation begins.
10% deposit required (non-refundable).
Payment breakdown: 10% deposit, 60% materials & installation, 30% on completion.
BSB: 082-155 | Account: 87 506 2589
Contract issued upon written acceptance.
Payment terms outlined in contract.
Goods remain property of AJF until paid in full.
Certified BONA and ATFA contractor.
Key Definitions
AJF – A J Flooring
T&Cs – Terms and Conditions
Additional Work – Anything outside the agreed scope
ATFA – Australian Timber Flooring Association
Site Conditions
Site must be clear and ready with access, lighting, and no other trades.
Unsafe conditions may delay or suspend work.
Moisture changes or parking issues may impact schedule.
Photos of existing damages will be taken before work begins.
Flooring Process
Installation & Sanding:
Moisture content may delay start.
Some dust, wall markings, or board colour variation may occur.
Fillings:
Nail holes and board ends filled.
Expansion gaps not filled due to natural movement.
Colouring & Coating:
Sample colours may vary due to lighting and timber.
3 sealant coats standard unless stated otherwise.
Re-colouring will be charged separately.
Non-floor Areas:
Extra features like stairs or sills must be quoted and approved.
Drying & Curing:
Standard drying time is 24 hrs per coat, up to 4 days to cure fully.
Quotation & Payments
Quotes valid for 30 days.
AJF may revise price before delivery for unforeseen cost changes.
Default terms: 10% deposit, progress payments if required.
GST added unless otherwise noted.
Full payment due on completion unless stated otherwise.
Default & Debt Collection
Overdue invoices sent to Marshall Freeman Collections.
2.5% monthly interest charged on late payments.
$50 or 5% surcharge on invoices overdue by 30+ days.
AJF may suspend or cancel services if terms are breached.
Agreed Uncontrollable Variations
AJF not liable for damages caused by other trades or pets.
Direct sunlight and misuse (e.g. harsh chemicals) not covered.
External work is weather dependent.
Low-cost coatings may have visual imperfections.
Some odour and dust particles are unavoidable.
Variations
All variations must be in writing and agreed upon.
Recolouring or additional requests will be re-quoted.
Defect Liability Period
AJF will rectify agreed defects reported within 30 days.
Site visits for non-AJF-related issues may incur charges.
Statutory & Manufacturer Warranties
AJF complies with NSW statutory warranty laws.
Material warranties handled by the manufacturer, not AJF.
Declaration
By proceeding, the Buyer confirms:
Understanding of work process and expectations.
Responsibilities are clear.
They are available to inspect before final coating.
Acceptance of all outlined Terms & Conditions.
Our Process
1. Receive a free, no-obligation quote.
2. Discuss your needs and create a customized plan.
3. Sign the agreement contract.
4. Proceed with installation.
5. Choose from sanding and polishing, staining, or recoating.
6. Final quality assurance check to ensure 100% satisfaction.
Expert Supervision & Unmatched Experience on Every Flooring Project
🛠 A Skilled Flooring Team on Every Job
At A J Flooring, we don’t just send any team—we send qualified flooring specialists. Every project is staffed with:
✔ A Licensed Supervisor on Site – Ensuring work is completed to the highest industry standards.
✔ Experienced Flooring Specialists or Apprentices – Every job is handled by trained professionals, not unqualified labourers.
✔ Precision & Craftsmanship Guarantee – Our expertise means your floors are installed, finished, and maintained with care and accuracy.
We believe that precision, quality, and expertise are the foundations of exceptional timber flooring. That’s why every project is personally overseen by our veteran timber flooring expert, David Smith, ensuring flawless workmanship, industry-leading techniques, and long-lasting results.
With over 40 years of hands-on experience, David is not just a flooring professional—he’s a qualified industry leader with an impressive list of certifications and accreditations.
🏆 Meet David Smith – A True Timber Flooring Authority
David holds some of the highest qualifications in the industry, ensuring that your timber flooring project meets the strictest quality standards:
✔ Technical Timber Flooring Qualification – National Skills Training Organisation (RTO: 45438).
✔ Certified Supervisor – Licensed by Service NSW.
✔ ATFA Accredited Training – Completed over a dozen advanced courses, including:
- Accessing Timber Floors – Ensuring the right flooring for the right space.
- Advanced Floor Inspector – Identifying and resolving flooring issues with expert precision.
✔ Cert III & IV in Timber Technology – Mastery of timber characteristics, treatments, and installation techniques.
With David’s decades of expertise and advanced technical knowledge, you can trust that every flooring project is handled with the utmost skill, attention to detail, and professionalism.
Why This Matters for Your Flooring Project
✅ Guaranteed Quality & Compliance – With a licensed supervisor and expert team, your flooring is built to industry standards and beyond.
✅ Problem-Free Installation – David’s advanced inspection training ensures no issues go unnoticed.
✅ Superior Timber Knowledge – Choosing the right timber, finish, and installation method is critical for durability—our team gets it right the first time.
✅ Confidence in Every Job – With over 40 years of expertise, you can rest assured that your flooring is in the hands of a true professional.
Our Work – Stunning Timber Flooring Transformations
Avoid Costly Flooring Mistakes:
Learn how to spot red flags, ask the right questions, and ensure flawless results.
